CV | Wordtreasure

Curriculum Vitae for David D. Baldwin

Note:
(e) Full-time employee
(c) Contractor

Senior Technical Writer, Disney Technology Support & Services, Seattle, WA (e)

Start date: March 25, 2014; FTE start date: September 28, 2015; Retired September 2017

Customer Solutions and Tools group of the Walt Disney Company

Description:

Review all DevCentralDocs documentation before publication
Enforce style guide standards
Advise technical managers on the organization of their web content
Publish DevCentral documentation
Write, edit, and publish API documentation
Train less experienced writers
Tools: Atlassian Confluence (HTML), JIRA, and Microsoft Word

Proprietor of the blog Grammaticus—Go to http://www.saxogrammaticus.com/

NOTE; Grammaticus is a daily writing and rewriting exercise for the software developers who write topics for the DevCentralDocs website at DTSS. I gave a one-hour presentation in January 2015 about the Grammaticus website to 122 Disney employees from all over the world. Approximately three dozen Disney developers follow the daily postings. The writing for the DevCentralDocs website is much better today than it was when I started the blog in September 2014.

I converted the Grammaticus blog into a writing and editing resource for Disney programmers and engineers, and the Walt Disney Company added it to its Best Practices section on the company website in 2017.

Saxogrammaticus.com

Instructor, Writing Winning Proposals (6 hours), Bellevue College, Bellevue, WA (c)

One-day seminar on September 27, 2014

Instructor, White Papers (five weeks), Bellevue College, Bellevue, WA (c)

Taught classes from November 2012 to January 2014.

Technical Writer, Amazon Seller Support Services, Seattle (c)

Description:

Developmental editing: Amazon Flexible Payment Services (FPS) documentation
July 2013 to January 2014
Writing and editing for the Seller Support website

Technical Editor, Amazon Seller Support Services, Seattle (c)

Customer sales and services support from January 2013 to July 2013

Description:

Seller Support Help pages
E-mails to sellers
Selling Coach documentation
Blurbs (Yes, blurbs. It’s in the job description.)
SOPs for sellers
Documentation for Amazon Web Services (AWS)
Project management (SIMs)
Tools: Microsoft Word, Help Builder–HTML, and XMetaL

Technical Editor, Hewlett-Packard, full-time work from home (c)

Hewlett-Packard: 3COM Rebrand, Phase II, May 2011 to March 2013

Description:

Editing Word documents originally written in Chinese by H3C, then translated into English
Applying the editing standards of the HP Style Guide
Indexing Word documents
Converting Word documents to XML using Arbortext
Uploading documents to the Vasont database
Editing XML documents using Arbortext and Vasont

Technical Editor, Xbox, Microsoft, Redmond, WA (c)

December 2007 to March 2011

Description:

Xbox 360 SDK (over 10,000 Help topics)
Games for Windows LIVE SDK
XNA Game Studio docs
White papers
3 1/2 years experience writing, editing, formatting, and bug fixing in an XML schema

Technical Editor, Team Foundation Server, Microsoft, Redmond, WA (c)

August 2006 to August 2007

Description: Visual Studio SDK documentation

Proposal Group Manager, Lunar Logic, Eugene, OR (e)

October 2005 to May 2006

Description:

Proposal management (10 proposals)
Executive summaries
RFP analysis
Market research

API Writer (Java), Lunar Logic, Eugene, OR (e)

January 2005 to September 2005: Javadocs (5,000 Help topics)

Senior Technical Writer, OPNET, Bethesda, MD (e)

April 2003 to September 2004

Description:

API writer (C/C++ and Python)
User guides

Technical Writer, Washington Mutual Bank, Seattle, WA (c)

September 2002 to December 2002

Description: Wrote programming guide for Washington Mutual’s new small business website

API Writer (C/C++), xSides, Seattle, WA (e)

January 2002 to August 2002

Description: Created an SDK from scratch: 1,500 API descriptions, plus a few conceptual topics

Three short-term writing assignments (c)

June 2001 to December 2001: User guides

API writer (C/C++), Rational, Redmond, WA (c)

October 2000 to May 2001: Help documentation

Technical Writer, Vitessa, Seattle, WA (c)

June 2000 to October 2000: User guides

Content Writer, Microsoft, Redmond, WA (c)

January 2000 to May 2000: MSN website

API Writer (Javascript), Microsoft, Redmond, WA (c)

October 1999 to December 1999

Technical Editor, Microsoft, Redmond, WA (c)

April 1999 to September 1999: Visual Studio SDK

Technical Editor, Microsoft, Redmond, WA (c)

January 1998 to March 1999: Windows Platform SDK

Technical Writer, GTE, Bothell, WA (c)

August 1997 to December 1997: Operations manuals

Technical Editor, GTE, Bothell, WA (c)

April 1997 to August 1997: Operations manuals

Technical Editor, Microsoft, Redmond, WA (c)

March 1997 to April 1997: White papers

Technical Writer, Interlinq, Kirkland, WA (c)

August 1996 to October 1996

Description: Wrote a 200-page print MortgageWare user guide for mortgage company loan processors who could not figure out how to use the online Help

Article Editor (African and European history), Microsoft, Redmond, WA (c)

November 1995 to June 1996: Encarta Encyclopedia

Technical Writer, InfoAccess, Bellevue, WA (c)

April 1995 to October 1995: User guides

Technical Editor, Microsoft, Redmond, WA (c)

March 1995 to April 1995: White papers

RFP Analyst, Boeing, Seattle, WA (e)

April 1991 to August 1994

Description:

Twenty-four large proposals—most for Boeing Aerospace Proposal Group in Kent, WA
Occasional editing of proposal text and graphics

Technical Editor, Boeing, Seattle, WA (e)

January 1988 to March 1991

Description:

Boeing proposals
Graphics (Kent Space Center art editor for two years)
Boeing Corporate: Official CEO correspondence and corporate slide presentations
White papers
Research and development studies (IR&D)
All types of engineering documentation

Honors: P3 Award: Editing Resources Editor of the Quarter, Spring 1990

Mortgage Broker

January 1985 to December 1987: Seattle’s eastside (Bellevue and environs)

Real Estate Broker

September 1978 to December 1984: Residential sales on Seattle’s east side (Woodinville, Redmond, Bellevue, and Issaquah)

Life Insurance Salesman

Metropolitan Life, Bellevue, WA, from June 1976 to August 1978

Honors: Leaders Conference, 1977 (San Diego, CA)

Lead Technical Editor, Milmanco Corporation, Renton, WA (e)

April 1973 to March 1976

Description:

Military manuals (NAVAIR)
Environmental impact statements
Waste water treatment operations and maintenance manuals
Graphics QA manager

College Teaching Experience

Idaho State University, Pocatello, ID (Freshman Composition)
University of Minnesota, Minneapolis, MN (English Literature)
City University, Seattle, WA (Technical Writing)
Bellevue College, Bellevue, WA (Technical Writing, Writing White Papers, and Proposal Writing)
Highline Community College, Seattle, WA (Freshman Composition)

Education

Formal studies:

University of California, Berkeley, CA, B.A. History, 1965
Idaho State University, Pocatello, ID, M.A. English, 1971
University of Minnesota, Minneapolis, MN, Ph.D. studies in English Literature (no degree), 1971-1972
Successfully completed 20 computer programming certificate courses at Bellevue College, Bellevue, WA, 1999-2001

Academic Honors

Member, Phi Kappa Phi, Idaho State University chapter, 1971

Athletics

High School

San Marino High School, San Marino, CA. Nationally ranked high jumper in the 1959 and 1960 seasons. PR 6-5.

College

Mt. San Antonio College, Walnut, CA in 1961: National Junior College Athletic Association “Roll of Honor” in track and field. Ranked sixth in the nation. PR 6-6.
University of California, Berkeley: track letterman as team manager in 1964 and as a high jumper in 1965. Member Big C Society.

Masters Track & Field